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Step 1: Choosing an Internet connection

 

Broadband or Dial-up

Your first decision is whether to get a dial-up or broadband (DSL or cable modem) connection. Each option has a different set of benefits and drawbacks. Take some time to read about each option and then decide which feature set best suits your needs.

Dial-up connection

A dial-up connection is literally that—your modem makes a "telephone call" to your ISP. This is usually the least expensive option. It's also the slowest way you can connect to the Internet. In addition, it ties up the phone line. You can set your connection to disconnect whenever a call comes in. However, this could be problematic if you don't want to be disconnected unexpectedly.

If you typically spend an hour or less a day on the Internet, don't download many files, and don't mind having your phone line tied up, a dial up connection might be a good choice. You might also be able to get a second, "dedicated" line for your dial-up connection from your phone company. This allows you to go online and have telephone access simultaneously.

However, if you like to download files, spend several hours a day online, or just prefer to get things done faster, consider a DSL line or cable modem.

DSL connections and cable modems

DSL and cable connections typically cost more than a dial-up line, but they are significantly faster. In addition, you can still get phone calls while you're online. (A DSL line can usually handle both simultaneously. The cable modem shares your cable television connection.)

Both DSL and cable-based services are connected to the Internet 24 hours a day, so you don't have to wait while your modem dials in to your ISP. Just turn on your computer and boot your e-mail or Web software.

So what's the downside? The major issue is security. Your computer is always connected to the Internet, which gives hackers more time to "find" your computer and potentially try to attack. (Dial-up services are also vulnerable to attacks.)

No matter which way you go, be sure you use a firewall, keep all of your software up to date, and maintain your antivirus software subscription. Using these tools will help protect your computer once you are online.

Step 2: Choosing an Internet Service Provider

Now that you know how you want to connect to the Internet, it's time to pick an Internet Service Provider (ISP). The ISP provides your connection to the Internet. If you have decided to stick with a dial-up account, you will need to select an ISP separately from your telephone service.

Today, there are national ISPs and local ISPs as well. Take some time to investigate a few candidates. Ask your neighbours and friends for recommendations. And check out different plans. Remember, if you just pick the first one you see, you may miss out on a plan that better fits your needs.

If you are new to the Internet and don't feel comfortable making a choice, ask a tech-friendly friend to help you make a choice. Some factors to consider when you make your final choice include:

Customer service. Look for an ISP that has a good customer service reputation.

Pricing. There are many competitive plans available today. Be sure to look at all your options before making a choice.

Stability. Like any other lucrative business, there are some companies that are just out to make money and then disappear. Look for an established ISP that has been in business for at least a few years

Extras. It's a competitive market, and some companies offer extras, such as free website space, to get your attention. Extras are great, but remember, the long term service you receive should drive your final decision.